Privacy Policy

At Playtime Casino Wasaga Beach, we understand that your privacy is important to you. We have created a comprehensive policy to ensure that we handle the personal information you provide us with care and respect.

What Information Do We Collect?

We collect the following types of personal information:

• Contact details (name, address, email address, phone number)
• Date of birth
• Identification documents

This information is collected through our website, in-person at our casino, or through other means as required by law.

How Will We Use Your Information?

Your personal information will be used for the following purposes:

• To verify your identity and age (as per Ontario's laws)
• To communicate with you about promotions, events, and services
• For internal record-keeping and analysis to improve our casino operations

Who Can Access Your Information?

We may share your personal information with third parties in accordance with the following conditions:

• With OLG (Ontario Lottery and Gaming Corporation) for regulatory compliance purposes
• With other licensed casinos or gaming operators for security and verification checks
• With authorized service providers to facilitate our casino services

How Long Will We Keep Your Information?

We will retain your personal information in accordance with the following schedule:

• As long as is required by law (e.g., 6 years)
• Until you request its removal or deletion
• In line with Ontario's data retention policies for casinos and gaming operators

What Are Your Rights?

You have the right to:

• Access your personal information held by us
• Correct or update any errors in your personal information
• Request that we delete your personal information (subject to legal requirements)
• Opt out of receiving marketing communications from us
• Withdraw consent for our collection, use and disclosure of your personal information

How Do We Protect Your Information?

We take the following measures to protect your personal information:

• Secure server storage using industry-standard security protocols (HTTPS)
• Encryption when transmitting data between systems or third-party providers
• Regular security audits and vulnerability assessments
• Training for our staff on handling sensitive customer information

Changes to This Policy

This Privacy Policy may be updated from time-to-time. If we make any material changes, we will notify you by email or through our website.

By providing us with your personal information, you consent to the collection, use and disclosure of that information in accordance with this policy.